It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-8058 to discuss your concerns, as your satisfaction is of utmost importance to us.
I've bought two vehicles from Suburban, and I take care of two other vehicles that are used for our corporate executives. I have dealt with Fred Lockett for my work and personal vehicles when it comes to service, and because of his integrity I have complete trust that I'm being taken care of and always know he is genuinely concerned about excellence.
Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Buick GMC of Costa Mesa. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
When I arrived for my appointment I was greeted immediately by Service Rep. He said my service would take approximately 2-4 hours, and asked if I needed a ride home. He directed me to the waiting area and after 1 hour he approached and said my car was finished. It had been washed and was ready to drive home.
Thank you for reaching out to us. We regret to hear about the situation you have described. When you have an opportunity, please reach out to us at (877) 844-8058 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.