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Our staff is committed to providing each of our clients with the best automotive experience, so we're sorry to hear that you are displeased. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
I had to bring in my 2016 Yukon for intermittent brake failure which apparently is a known issue with this make and model, not to mention a very dangerous situation. Rather than take first hand initiative, responsibility to this issue, the repair guys seemed to push off as if Yukons do not exhibit this problem and that, even after I was told I needed new brakes, rotors just a few months prior, I now needed to pay for a new ?pump? for a known manufacturer issue. I had run into another customer with the same issue - brake failure at low speeds. It took me looking up the Fed investigation and a lawsuit in TX regarding this known brake failure issue, for the dealer/repairs to step up to the plate and take responsibility by submitting the issue to GMC directly. Why did it take all of this and why did they deny it was a known issue in the first place?? I appreciate transparency and honesty; not treating customers as if we are fools, making up issues.
Hello, thank you for taking the time to leave such a great review and rating. Courteous, professional service is always our top priority and we are glad to hear that your experience reflected that. If you ever need anything else from us, please feel free to give us a call or stop by. Take care!
Hello, we want all our clients to have an easy and stress-free experience with us and are glad that was the case during your visit! We sincerely value your business and look forward to your next visit! Take care!
Hello, thank you for taking the time to leave such a great review and rating. We're glad to hear you found our staff to be so knowledgeable and friendly! If you ever need anything else from us, please feel free to give us a call or stop by. Safe travels!