Charles W
NEWPORT BEACH, CA | 2021 GMC AcadiaMay 19, 2022
It was seamless. Everyone I interacted with was very nice and efficient.
Response from Suburban Buick GMC of Costa Mesa
May 20, 2022Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!
Richard P
LOS ALAMITOS, CA | 2020 GMC TerrainMay 19, 2022
Cruz took care of me. Everyone is professional!
Response from Suburban Buick GMC of Costa Mesa
May 20, 2022Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Suburban Buick GMC Cadillac and we hope to see you again.
Rogelio S
FULLERTON, CA | 2022 GMC Sierra 3500HDMay 19, 2022
Great experience
Response from Suburban Buick GMC of Costa Mesa
May 20, 2022Hi, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Lisa G
FOUNTAIN VLY, CA | 2012 GMC TerrainMay 17, 2022
The service writer was excellent, the time to fix the car was excellent, thank you for the car wash, I was pleasantly surprised. I am however disappointed you took my for sale sign and threw it away instead of putting it in my car.
Response from Suburban Buick GMC of Costa Mesa
May 18, 2022Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Charles G
COSTA MESA, CA | 2014 GMC 1500 SierraMay 13, 2022
There was full communication, clear expectations were met.
Response from Suburban Buick GMC of Costa Mesa
May 14, 2022Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything.
Erik M
COSTA MESA, CA | 2021 GMC 1500 SierraMay 9, 2022
Excellent customer service. Cruz Peña is friendly and takes the time to listen to what my vehicle is being serviced for.
Response from Suburban Buick GMC of Costa Mesa
May 10, 2022Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Jamie A
HUNTINGTON BEACH, CA | 2021 GMC YukonMay 5, 2022
Paul Aguilar in the service department is consistently helpful, knowledgeable and friendly. And Thomas Bourland went above and beyond spending an hour going over all of the electronics in our Yukon Denali, much appreciated!
Response from Suburban Buick GMC of Costa Mesa
May 6, 2022Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Buick GMC Cadillac. We are always more than happy to assist you if anything else comes up. Take care!
Bonita M
LOS ANGELES, CA | 2015 Buick EncoreMay 4, 2022
Your service dept is wonderful especially Fred Lockett. Your new car sales dept is horrid and rude. I would not recommend them to anyone after the rude service I got.
Response from Suburban Buick GMC of Costa Mesa
May 5, 2022Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Buick GMC Cadillac. We are always more than happy to assist you if anything else comes up. Take care!
Robert G
FOUNTAIN VLY, CA | 2021 GMC Yukon XLMay 4, 2022
Excellent customer service.
Response from Suburban Buick GMC of Costa Mesa
May 5, 2022Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Robert E
NEWPORT BEACH, CA | 2013 GMC TerrainMay 4, 2022
They messed up the electronic display of information on the screen that no longer displays information like it did in the past. Causing me to have to return today.
Response from Suburban Buick GMC of Costa Mesa
May 5, 2022Hi. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Please reach out to us at (714) 881-5265 so we may assist you in moving forward towards a resolution. Thank you.
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