Confirmed Service Customer
Want to be very clear: Jason Lucchese is awesome. He's been my service advisor for several years and has NEVER disappointed. The only reason I'm deducting a star is that a car wash had been promised, and a car wash was not delivered. The dealership had about 2 hours between calling me to say the truck is ready and my arrival. The porter drove up in a dirty truck, apologized for that, asked if I had time to stay, and offered a free wash any time I wanted to come by. Which was nice, but this wasn't the first time that has happened. Certainly not the end of the world, but kind of disappointing.
Mallory M.
LAGUNA BEACH,
CA
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We're always looking for ways to improve. Please don't hesitate to reach out if there's anything additional we can do for you.
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